Introduction and Acceptance
These Terms of Service govern your access to and use of mjbthighheels.com and your purchase of shoes from Kai Tak Investment Hk Limited. By accessing mjbthighheels.com, creating an account, placing an order, or using any service offered on mjbthighheels.com, you agree to these Terms of Service. If you do not agree to these Terms of Service, you must not access mjbthighheels.com or purchase shoes from Kai Tak Investment Hk Limited.
Eligibility and Account Responsibilities
You must be legally capable of entering into binding contracts to purchase shoes from mjbthighheels.com. You agree to provide accurate, current, and complete information during account creation and checkout. You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity conducted through your account. You must notify Kai Tak Investment Hk Limited immediately of unauthorized account use. Kai Tak Investment Hk Limited may suspend or terminate accounts that violate these Terms of Service.
Products, Orders, and Pricing
All shoe descriptions, images, and specifications are provided to help you make a purchase decision. Kai Tak Investment Hk Limited strives to display accurate product information. Product availability is subject to change. Kai Tak Investment Hk Limited may cancel an order if the ordered shoe is unavailable. Prices are displayed at checkout. You agree to pay all charges incurred by your order. Kai Tak Investment Hk Limited may correct pricing errors before order fulfillment.
Payment Terms
You may pay for shoes using payment methods available at checkout. You authorize Kai Tak Investment Hk Limited to charge your selected payment method for the total order amount. Payment must be completed before order dispatch. Kai Tak Investment Hk Limited uses secure payment processing. PayPal is an available payment method. Refund timing for PayPal is described in these Terms of Service.
Shipping and Risk of Loss
Kai Tak Investment Hk Limited ships shoes to the address you provide at checkout. You are responsible for providing a complete and accurate shipping address. Risk of loss passes to you upon delivery to the address provided. You must inspect delivered shoes promptly. Shipping timelines vary by destination and are displayed during checkout. Kai Tak Investment Hk Limited is not responsible for delays caused by carriers, customs authorities, or events outside Kai Tak Investment Hk Limited’s control.
14 Days No-Reason Refund Policy
Kai Tak Investment Hk Limited maintains a strict 14 days no-reason refund policy. You may request a refund within 14 days of receiving your shoes without providing a reason. To exercise this right, you must contact [email protected] within 14 days of receipt and request a refund. The shoes must be returned in the condition received, with original packaging and all included materials. You must return the shoes within 14 days after receiving return instructions. Kai Tak Investment Hk Limited may reduce or deny a refund if the returned shoes are worn, damaged, altered, or missing components. This strict 14 days no-reason refund policy applies to eligible orders purchased directly from mjbthighheels.com.
Refund Processing and Timing
Refund processing and arrival to the customer’s account takes at least 14 days. This period begins after Kai Tak Investment Hk Limited receives and inspects the returned shoes. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Refunds are issued to the original payment method. You are responsible for providing correct payment account details. Bank processing times may extend the period beyond the minimum 14 days. Kai Tak Investment Hk Limited does not issue cash refunds for orders paid by card or PayPal. If a refund is approved, Kai Tak Investment Hk Limited will initiate the refund after approval, and arrival to the customer’s account takes at least 14 days.
Damaged or Defective Goods
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within exactly 7 days of receipt and provide evidence of the damage or defect. Evidence must include photographs of the shoes and packaging. Kai Tak Investment Hk Limited will review the claim and determine the appropriate remedy. Claims submitted after exactly 7 days of receipt will be rejected. This damaged goods policy does not extend the 14 days no-reason refund window.
Returns and Exchanges
Returned shoes must be sent to the address provided by Kai Tak Investment Hk Limited. You must obtain a return authorization before sending shoes back. Unauthorized returns may be refused. You bear the cost of return shipping for no-reason refunds. Kai Tak Investment Hk Limited bears the cost of return shipping for verified damaged or defective items. Exchanges are subject to product availability. If an exchange is unavailable, Kai Tak Investment Hk Limited will process a refund under the refund terms in these Terms of Service.
Intellectual Property
All content on mjbthighheels.com is owned by Kai Tak Investment Hk Limited or its licensors. Content comprises text, images, logos, page design, and software. You may not copy, reproduce, distribute, modify, or create derivative works from mjbthighheels.com content without written permission from Kai Tak Investment Hk Limited. You may not use mjbthighheels.com content for commercial purposes. Unauthorized use may result in legal action.
Limitation of Liability
Kai Tak Investment Hk Limited provides mjbthighheels.com and shoes on an as-available basis. Kai Tak Investment Hk Limited does not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, Kai Tak Investment Hk Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Kai Tak Investment Hk Limited’s total liability for any claim related to an order is limited to the amount you paid for that order. This limitation does not apply to liability that cannot be limited under Hong Kong law.
Governing Law and Dispute Resolution
The governing law for these Terms of Service is Hong Kong law. Any dispute arising from or relating to these Terms of Service, mjbthighheels.com, or any purchase of shoes shall be governed by Hong Kong law. The courts of Hong Kong have exclusive jurisdiction over such disputes. You agree to submit to the jurisdiction of Hong Kong courts. Before filing a claim, you agree to contact [email protected] and attempt to resolve the dispute informally.
Changes to These Terms of Service
Kai Tak Investment Hk Limited may update these Terms of Service at any time. Updated Terms of Service become effective when posted on mjbthighheels.com. Your continued use of mjbthighheels.com after posting constitutes acceptance of the updated Terms of Service. You must review these Terms of Service regularly. If you do not agree to updated Terms of Service, you must stop using mjbthighheels.com.
Contact Information
For questions about these Terms of Service, refunds, damaged goods, or orders, contact Kai Tak Investment Hk Limited at [email protected], +852 6294 5875, or RM 1213, 12/F., TOWER A, HUNGHOM COMMERCIAL CENTRE, 39 MA TAU WAI ROAD, HUNGHOM, KOWLOON, HONG KONG. You may also visit mjbthighheels.com for account and order information.
